01
Information you provide
The Anchored Heart may receive your name, email address, order details, birth date, birth time, birth place, questions, family information, and anything else you choose to share by email or in connection with a purchase. Please share only what is reasonably necessary for your order.
02
Payments and technical information
Payments are processed by Stripe. The Anchored Heart does not receive or store your complete card number. Stripe and the website's hosting providers may process standard transactional or technical information, such as payment status, IP address, device or browser information, and cookies used to operate and secure their services.
03
How information is used
- To process and fulfill purchases.
- To prepare and deliver personalized readings.
- To contact you when details or clarification are needed.
- To provide support and correct order or delivery problems.
- To maintain necessary business, tax, fraud-prevention, and legal records.
04
Sharing and selling information
The Anchored Heart does not sell or rent your personal information. Information may be shared with service providers only as needed to run the website, process payments, deliver purchases, communicate with you, or comply with law. Those providers operate under their own privacy terms.
05
Retention and protection
Information is kept only as long as reasonably needed to fulfill the offering, provide support, maintain required records, and protect the business and its customers. Reasonable care is used, but no email, website, or electronic storage method can be guaranteed completely secure.
06
Your choices
You may ask to review, correct, or delete personal information held by The Anchored Heart by emailing Kim. Some transaction records may need to be retained for legal, tax, fraud-prevention, or accounting purposes. Offerings are not intended for anyone under age 18.